My Balls by CMS

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  • Warranty / Replacement
  • Return / Refund
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My Balls by CMS

My Balls by CMSMy Balls by CMSMy Balls by CMS
Home
Shop
Policies
  • Warranty / Replacement
  • Return / Refund
  • Privacy Policy
FAQ
  • Balls
More
  • Home
  • Shop
  • Policies
    • Warranty / Replacement
    • Return / Refund
    • Privacy Policy
  • FAQ
    • Balls
  • Home
  • Shop
  • Policies
    • Warranty / Replacement
    • Return / Refund
    • Privacy Policy
  • FAQ
    • Balls

Warranties & General Policies

Returns

Return Shipping responsibility

Return Shipping responsibility

We offers a 14 days return policy on all brand new, un-used items. For sanitary reasons, used Ball Pit Balls can not be returned.  

Return Shipping responsibility

Return Shipping responsibility

Return Shipping responsibility

Buyer is responsible for all shipping expenses, fees & arrangement on the return process, unless the reason of the return is due to our fault. Products not suiting your needs or requirements are not seller's fault. If you have any concerns and/or questions about the suitability of our products to meet your needs and/or requirements, please reach out to us first before making your purchase.

Order Cancellation

Order Cancellation

Order Cancellation

You may cancel any order before the shipment had physically Processed & shipped from our warehouse. However, there might be a 3% fee the credit card processor had charged which will be deducted from any applicable refund.   

Refund

Order Cancellation

Order Cancellation

We do not charge restocking fees on return of brand new un-used products. Buyer is responsible for the actual original delivery shipping expenses & fees, which will be deducted from any applicable refund.  

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  • Warranty / Replacement
  • Return / Refund