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My Balls by CMS

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Home
Shop
Policies
  • Return/Refund
  • Privacy Policy
FAQ
  • Balls
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  • Home
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  • Policies
    • Return/Refund
    • Privacy Policy
  • FAQ
    • Balls
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    • Return/Refund
    • Privacy Policy
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General Policies

Returns

Exchange & Credit

Exchange & Credit

We accept return of brand new un-used items, within 14 days from date of shipment delivery.  Products can be returned for an exchange, a credit or a refund.  Sorry, for sanitary reasons, we can not accept the return of any used products.

Exchange & Credit

Exchange & Credit

Exchange & Credit

You may return any brand new un-used items, within 30 days of purchase for an exchange or a merchandise credit.  

Refund

Exchange & Credit

Order Cancellation

We do not charge restocking fees on return of brand new un-used products. However, buyer is responsible for the original actual delivery shipping expenses & fees, which will be deducted from any applicable refund.  

Order Cancellation

Return Shipping responsibility

Order Cancellation

Order may be cancelled before the shipment had been processed & Physically Shipped. An up to 3% non-refundable credit card processing fee may be deducted from any applicable refund.   

Return Shipping responsibility

Return Shipping responsibility

Return Shipping responsibility

Unless the return reason is due to our fault, buyer is responsible for all shipping expenses & fees, and, the arrangement of return shipping.   Buyer's change of mind, products not suiting buyer's needs or requirements are not seller's fault.  

Questions and Concerns

Return Shipping responsibility

Return Shipping responsibility

If you have any concern and/or question about the suitability of our products to meet your needs and/or requirements, please reach out to us first before making your purchase.

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